Before your order is on its way

Delivery details can depend on the product, parcel size and destination. This page explains where to check the information for your order; it does not set a single delivery promise for the whole store.

Check the destination and charge

Review the delivery options and charges presented at checkout before placing an order. If no option is offered for your address, contact support@sylruni.com rather than assuming that the destination is covered.

Plan for the item you choose

A desk or vanity can need more room to receive than a small tool kit. Before ordering furniture, check the product measurements and ask about any parcel or access detail that could affect your address. Assembly, installation and room placement should not be assumed included.

Timing that matters

If you need an item by a particular date, ask us to confirm the available information first. No storewide handling period, arrival date or free-shipping threshold is promised by this guide.

After placing an order

Use the shipping updates provided for your order where available. For an address correction or delivery question, send your order reference to support@sylruni.com. An address change may no longer be possible after dispatch; ask before relying on a change.